Delivery Information
Shipping Policy
Australia Wide Delivery
The Edge Supplement Nutrition Store delivers supplements to all Major cities in Australia including Sydney, Melbourne, Brisbane, Canberra, Hobart, Adelaide, Perth & Darwin. Live in the country? No problem we use a combination of Australia Post, Aramex and Sendle Courier’s for all deliveries throughout Australia. It is recommended to provide a work address for delivery if no one is home during business hours. Please be sure to include the business name in the address information if you are sending to a work address. If you are not at the specified delivery address to receive the parcel, a card will be left advising you that delivery was attempted. Sometimes cards get accidentally discarded, so if you believe your parcel should have arrived, please email us so we can follow this up for you or check with your local post office as your parcel could be there waiting. We also email out a delivery tracking link when orders are processed.
We have a flat rate of $9 on ALL orders within Australia. The final delivery charge will be added during the checkout process.
Most orders sent to Local Sydney addresses will be sent by Aramex Courier. In most cases you will receive your parcel the next day, depending on the time you order and the availability of the product. We advise our customers to leave 5-7 working days to receive their order, if you happen to live in a rural area, please be advised that your order may take up to 10 working days to reach you.
Should you wish for deliveries to be left without signature (i.e. front door etc), this should be noted on your order comments. The Edge is happy to oblige with these requests, however we shall hold no responsibility for any lost or missing deliveries should these unfortunate circumstances occur. All large value orders, which are determined by The Edge, for security reasons, may still require a signature regardless of any authority to leave instructions.
Packages less than 500g are mostly sent via Australia Post. Please check with Australia Post for their delivery times for packages sent from Sydney NSW.
All parcels sent to the rest of Australia will be sent either through Australia Post, Amarex or Sendle Courier – to ensure you receive the best possible service to the region you live in.
Please note that Amarex and Sendle Couriers do not deliver to Post Office Boxes.
We currently do not ship internationally